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                | Mexico
                        IntroductionThree
                        times the size of the state of Texas, Mexico has
                        a population of almost 88 million. The ethnic composition
                        of the country is 60 percent mestizo (a mixture
                        of Indian and European), 30 percent Amerindian,
                        9 percent white, and 1 percent other. Mexico is
                        a federal republic. Spanish is the official language
                        of Mexico, although over 100 Indian languages are
                        also spoken. English is widely understood by educated
                        people and in urban centers. There is no official
                        religion, but almost 90 percent of Mexicans are
                        Roman Catholic. Protestants account for around
                        5 percent.  Mexico
                        is one of the United States most important
                        trade partners. It is the third largest exporter
                        to the United States, and its international trade
                        products include oil exports, tourism, and the
                        products of its many assembly plants (called maquiladoras).
                        Most of the labor force is employed in the agricultural
                        sector. |  
                |   Mexico
                        Fun Fact One
                      must know a person before doing business with him
                      or her, and the only way to know a person in Mexico
                      is to know the family. Personal relationships are
                      the key to business success. In order to make this
                      connection intermediaries are used. It is critical,
                      especially for a high ranking meeting, to use a person
                      who is known to the Mexican businessman or woman
                      you are meeting. This is your "business family" connection,
                      the person who will introduce you. This person is
                      the bridge that builds the trust necessary to do
                      business in Mexico.  Mexicans
                      are warm and gracious. They embrace the manana attitude,
                      and do not embrace the time-is-money mentality of
                      many other cultures. The old Mexican saying is that "North
                      Americans live to work, but Mexicans work to live!" Respect
                      their sense of time and traditions. If your natural
                      tendency is to speak quickly or you have a forceful
                      or sharp tone of voice, become aware of how you are
                      coming across. Become sensitive to the pace and tone
                      used in Mexico. Otherwise you will destroy a relationship
                      with your caustic tone and behavior. Also, it goes
                      without saying that jokes about "Montezumas
                      revenge" are inappropriate. |  
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                    Geert
                  Hofstede Analysis for          Mexico  Hofstede
                    Cultural Scores for Mexico Mexico
                        is similar to many Latin countries when Hofstede's
                        Dimensions are compared and analyzed (see Latin
                        America Hofstede graph below). Mexico's
                        highest Hofstede Dimension is Uncertainty Avoidance
                        (UAI) (82), indicating the society’s low
                        level of tolerance for uncertainty. In an effort
                        to minimize or reduce this level of uncertainty,
                        strict rules, laws, policies, and regulations are
                        adopted and implemented. The ultimate goal of this
                        population is to control everything in order to
                        eliminate or avoid the unexpected. As a result
                        of this high Uncertainty Avoidance characteristic,
                        the society does not readily accept change and
                        is very risk adverse.  Mexico
                        has a low Individualism (IDV) ranking (30), but
                        is slightly higher than other Latin countries with
                        an average 21. The score on this Dimension indicates
                        the society is Collectivist as compared to Individualist.
                        This is manifest in a close long-term commitment
                        to the member 'group', be that a family, extended
                        family, or extended relationships. Loyalty in a
                        collectivist culture is paramount, and over-rides
                        most other societal rules and regulations. The
                        society fosters strong relationships where everyone
                        takes responsibility for fellow members of their
                        group Mexico
                        has the second highest Masculinity (MAS) ranking
                        in Latin America (69). This indicates the country
                        experiences a higher degree of gender differentiation
                        of roles. The male dominates a significant portion
                        of the society and power structure. This situation
                        generates a female population that becomes more
                        assertive and competitive, although not at the
                        level of the male population. Another
                        Dimension in which Mexico ranks higher than other
                        Latin neighbors is Power Distance (PDI) with a
                        rank of 81, compared to an average of 70. This
                        is indicative of a high level of inequality of
                        power and wealth within the society. This condition
                        is not necessarily subverted upon the population,
                        but rather accepted by the culture as a whole. In
                        many of the Latin American countries, including
                        Mexico, the population is predominantly Catholic
                        (see Religions Graph below). The combination of
                        Catholicism and the cultural dimensions, shown
                        in the Hofstede Graphs above, reinforce a philosophy
                        predicated in the belief that there is an absolute ‘Truth”.
                        As Geert Hofstede explains about peoples with a
                        high Uncertainty Avoidance Index, their attitude
                        is, “There can only be one Truth and we have
                        it.”  In
                        a country that has over 50% of its population practicing
                        the Catholic religion, we found the primary correlating
                        Hofstede Dimension to be Uncertainty Avoidance
                        (UAI). There were only 2 countries out of 23 that
                        did not follow this correlation, they were Ireland
                        and the Philippines. (See accompanying Article) Based
                        on our studies and data, the large majority of
                        predominantly Catholic countries (those with Uncertainty
                        Avoidance as their highest ranking Dimension) have
                        a low tolerance for ambiguity. This creates a highly
                        rule-oriented society that institutes laws, rules,
                        regulations, and controls in order to reduce the
                        amount of uncertainty within the population.  Click
                            Here for Geert Hofstede country scores  To
                        review, the Geert Hofstede analysis for Mexico
                        has high Uncertainty Avoidance ranking that represents
                        a societal concern for the lack of stability and
                        security. The culture also ranks high on the Power
                        Distance and Masculinity dimensions indicating
                        a male dominated authoritarian structure. The culture
                        is collectivist with close ties between extended
                        families and communities. This is particularly
                        true in the more rural areas.  More Details Written
                           by Stephen Taylor
                          - the Sigma Two Group |  
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                | Religion
                          in Mexico  *
                        WORLD FACTBOOK 2011
 In
                        a country that has over 50% of its population practicing
                        the Catholic religion, we found the primary correlating
                        Hofstede Dimension to be Uncertainty Avoidance
                        (UAI). There were only 2 countries out of 23 that
                        did not follow this correlation, they were Ireland
                    and the Philippines. (See accompanying Article)   |  
                | Mexico
                        Appearance Men
                          should wear a conservative dark suit and tie.
                          Your wardrobe should include suits that have
                          classic lines and tailoring in gray or navy,
                          and white or light blue shirts. A white shirt
                          is more formal and should be worn when the formality
                          of the meeting dictates.
  Women
                        should wear a dress or skirt and blouse. A classic
                        suit may also be worn. Build a wardrobe using classic
                        lines, classic skirt lengths, and basic classic
                        colors - gray, navy, white, and ivory.
  Men
                        may wear pants and a light shirt for casual. Plan
                        a casual wardrobe using the classic colors, plus
                        camel, and you will be casual, yet polished. Should
                        you have the opportunity to wear a guayabera,
                        the wonderful traditional lightweight shirt, you
                        wear is out over your pants. This design is very
                        comfortable in warmer weather.
  Women
                        may wear a blouse with pants or a skirt for casual.
                        To present yourself as professional and polished,
                        even in an informal setting, build your casual
                        wardrobe using classic shades of gray, blue, camel,
                        white and ivory.
  Jeans
                        are generally not appropriate, and tight or low
                        cut clothing is never appropriate.
  Standing
                        with your hands on your hips suggests aggressiveness,
                        and keeping your hands in your pockets is impolite.
  Mexicans
                        may not make eye contact. This is a sign of respect
                        and should not be taken as an affront.
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                | Mexico
                      Behavior    Men
                        shake hands upon meeting and leaving, and will
                        wait for a woman to be the first to offer her hand.
  Women
                        may shake hands with men and other women. Many
                        times a woman may pat another woman's shoulder
                        or forearm, or kiss on the cheek.
  Longtime
                        friends may embrace, and after several meetings
                        you may also be greeted with an embrace.
  Punctuality
                        is not rigid because of the emphasis on personal
                        obligations. The best time for appointments is
                        between 10:00 a.m. and 1:00 p.m., with late afternoon
                        a second choice.
  Business
                        lunches, rather than dinners are the traditional
                        form of business entertaining and are usually prolonged
                        affairs, beginning between 2:00 and 3:00 p.m. and
                        lasting three to four hours, with little time being
                        devoted to actual business. Lunches are an essential
                        part of business to establish a personal relationship.
  Working
                        breakfasts are also popular, meeting at 8:00 or
                        8:30 at your hotel, and usually lasting two hours
                        at the most.
  Conversations
                        take place at a close physical distance. Stepping
                        back may be regarded as unfriendly.
  Mexican
                        men are warm and friendly, and make a lot of physical
                        contact. They often touch shoulders or hold anothers
                        arm. To withdraw from this touch is considered
                        insulting.
  Giving
                        gifts to business executives is not required. Small
                        items with a company logo (for an initial visit)
                        are appreciated.
  Secretaries
                        do appreciate gifts. If giving a valuable gift,
                        such as perfume or a scarf, present it on a return
                        visit. A man giving it to a female secretary should
                        indicate the gift is from his wife.
  Gifts
                        are not required for a dinner guest, but will be
                        appreciated. Good choices are candy, flowers (sent
                        ahead of time), or local crafts from home.
  When
                        giving flowers: yellow  represent death,
                        red  cast spells, and white  lift spells.
  Do
                        not give gifts made of silver, as it is associated
                        with trinkets sold to tourists.
  Women
                        should not invite a male counterpart for a business
                        dinner unless other associates or spouses attend.
                        Also, Mexican men will graciously attempt to pay
                        for a meal, even though you are hosting it. A professional
                        way to host a meal is to dine or lunch at your
                        hotel. Pre-arrange to have the meal added to your
                        hotel bill.
  Tipping
                        is appropriate for services provided. Wages are
                        often so low that workers depend heavily on gratuities
                        for their income.
  Pay
                        for store purchases by placing money in the cashiers
                        hand, rather than on the counter.
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                | Mexico
                      Communications    Refrain
                          from using first names until invited to do so.
  Titles
                        are important and should be included on business
                        cards. You may directly speak to someone by only
                        using his or her title only, without including
                        the last name.
  Doctor is
                        a physician or Ph.D. Profesor it the title
                        for a teacher. Ingeniero is an engineer. Arquitecto is
                        an architect. Abogado is a lawyer.
  People
                        without professional titles are addressed using
                        Mr., Mrs., or Miss and his or her surname. Senor is
                        Mr., Senora is Mrs., and Senorita is Miss
  Hispanics
                        generally use two surnames. The first surname listed
                        is from the father, and the second surname listed
                        is from the mother. When speaking to someone use
                        his or her fathers surname.
  A
                        married woman will add her husband's father's name
                        to the end of her name, usually shown as de
                        (name) when written. This woman would be formally
                        addressed as Senora de (name).
  In
                        speaking to this same married woman less formally,
                        you would simply say Senora (name).
  Do
                        not use red ink anytime you are writing someone's
                        name.
  The
                        traditional toast in Mexico is Salud (Sal-UUD).
  Mexicans
                        use a "psst-psst" sound to catch anothers
                        attention in public. This is not considered rude.
  Mexicans
                        refer to people from the United States as North
                        Americans.
  Good
                        conversational topics are Mexican culture, history,
                        art, and museums.
  Never
                        discuss the Mexican-American war, poverty, illegal
                        aliens, or earthquakes.
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                        to the UTD Global MBA graduates who work
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                | Page authored by: Joni Nicol & Stephen Taylor
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